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Cultivating Professionalism


For many years, the Leadership Development Center at YCP conducted a national study on professionalism, spanning across multiple industries and occupations. Our research informs how we teach professional skills in our courses, from resume skills to workplace etiquette.

We’ve condensed our findings into an easily accessible eBook and infographic. They are both great tools to gain insight into the different ways professionalism in the workplace varies in different industries, which skills to put on a resume, the professional definition and the traits of professionalism.

Our campus is located near Baltimore, Washington D.C., and Philadelphia. York, PA is also conveniently close to several small towns in both Maryland and Pennsylvania including:

  • Elizabethtown, PA
  • Hanover, PA
  • Hershey, PA
  • Harrisburg, PA
  • Carlisle, PA
  • Westminster, MD
  • Lebanon, PA
  • Towson, MD
  • Lancaster, PA

Building on your professional skills, whether you're in DC, Pennsylvania or Maryland is not only possible, but can be smooth and painless by choosing to grow at our centrally located campus.

National Professionalism Study

Recent College Graduates
In the 2015 study, recent college graduates were surveyed to see how they perceive professionalism in the workplace. Overall, these recent graduates have a sense that some professionalism may be lacking.
Career Development Report
The 2014 study surveyed career development professionals at colleges and universities nationwide. The focus of the study is on how higher education is involved in developing professionalism in college students.
Workplace Report
In 2013, the Center for Professional Excellence conducted a nationwide survey of the persons responsible for hiring new college graduates to assess the state of professionalism in the workplace.
Campus Report
The 2013 Campus Report, a nationwide sample of faculty in institutions of higher education were surveyed to gain an understanding of their experiences with students exhibiting professionalism. Institutions represented in the study range from two year community colleges to universities with undergraduate and graduate students.
Workplace Report
In the 2012 study, managers as well as HR professionals were surveyed. Previous studies with HR professionals focused on experiences with recently hired college graduates. With the inclusion of managers, an examination of professionalism in existing employees is also possible.
Workplace Report
This second annual survey of professionalism in the workplace monitored some of the key measures of professionalism from the first survey, pursued answers to some of the questions that arose from the 2009 findings, and explored new areas related to professionalism and the activities of the Center for Professional Excellence. A new component of the study was a survey with students. Findings from the student survey are presented after the employers’ findings.

In The News

The Leadership Development Center* regularly appears in the media as a thought leader on a range of topics including professional development, leadership, interpersonal skills, and anything else that helps college grads navigate the workplace terrain.  

For media requests, including interviews and quotes, please contact

Article Title Source Publish Date
"5 Things You Should Do The First Week Of Senior Year" USA Today College August 17, 2016
"The Best Way To Deliver Bad News To Employees" Fast Company August 3, 2016
"8 Signs You Just Nailed That Job Interview" Business Insider August 14, 2015
"How Long Should I Stay At My First Job?" Monster  
"7 Ways Winter Break Can Help You Get A Job" Huffington Post December 21, 2016
"The Top 5 Embarrassing Errors To Avoid In Your Job Interview" Yahoo June 2, 2015
"6 Tips For Young Professionals Flustered By Small Talk" Entrepreneur August 5, 2014
"The Preparedness Gap" Washington Times June 26, 2014
"Brian Williams Suspended For It, But Everybody Embellishes" Associated Press February 13, 2015
"The Skills Employers Wish College Grads Had" Fox Business January 30, 2014
"The Office Life" Harrisburg Magazine August 21, 2013
"Professionalism At Work: The Kids Are Not Alright" Wall Street Journal March 12, 2013
"How To (appropriately) Handle Dissent In The Workplace" USA Today College January 22, 2013
"In Survey, Professors See A Lack Of Professionalism Among Students" Chronicle of Higher Education March 20, 2013
"How To Graduate From College And Go Precisely Nowhere" U.S. News & World Report May 24, 2012
"10 Commandments Of Dressing For Work" CNN September 20, 2011
"Study: College Grads Unprepared For Workplace" NPR May 28, 2010

*Formerly the Center for Professional Excellence

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